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AI Prompt
Form Wizard · AI
Your brief
Quarterly customer pulse — 6 questions, NPS, two open-text, anonymous.
Building your survey…
Form Preview
Preview
Customer pulse · Q2
How likely are you to recommend us?
Extremely likely
Somewhat likely
Not sure
Not likely
Continue →
Results Chart
Results
Top requested feature
Mobile app64%
Integrations48%
Reporting32%
Templates21%
Sentiment
Sentiment barometer
Sentiment barometer
NegativeNeutralPositive
Overall
Positive(0.54)
Positive
72
72%
Neutral
18
18%
Negative
10
10%
Workspace Card
Active
Acme Inc.
Client workspace
Forms
12
Responses
486
Seats
3
Response Feed
Recent responses
JL
Jamie Lin
Completed · Customer pulse Q2
just now
MR
Maya Reyes
Completed · Onboarding survey
2m ago
AT
Alex Tan
Started · NPS check-in
8m ago
SP
Sam Patel
Completed · Event feedback
15m ago
Rating
Rating
4.6
Based on 312 responses
5
72%
4
18%
3
6%
2
2%
1
2%
Stat Tile · Responses
Responses this month
1,284
↑ 18% vs last month
Stat Tile · Surveys
Active surveys
24
6 published this week
Stat Tile · Completion
Completion rate
87%
↑ 4% vs last month
Stat Tile · Clients
Active clients
9
3 portals live
Hotspot Map
Response hotspots
142
87
54
38
22
19
27
© OpenStreetMap · CARTO
NPS Score
Q4 · How likely are you to recommend us?
+62
Net Promoter Score
71% Promoters · 20% Passives · 9% Detractors · 312 responses
Needs attention (below 0)Good (0–30)Great (30–70)Excellent (70+)
222
71%
Promoters (9–10)
62
20%
Passives (7–8)
28
9%
Detractors (0–6)
Score distribution
CSAT Score
Q3 · How satisfied were you with our service?
85%
Customer Satisfaction Score (CSAT)
85% gave a 4 or 5 · 1,284 responses · Avg score 4.4 / 5
Poor (<50%)Fair (50–70%)Good (70–85%)Excellent (85%+)
1,091
85%
Satisfied (4–5)
193
15%
Unsatisfied (1–3)
Score distribution
Suggested Actions
Suggested actions
AI priority briefing
Checkout speed is the top concern this week. Passives are asking about mobile access — a quick email could lift NPS by 5 points.
Address slow checkout complaints
Critical
18 detractors mentioned checkout speed this week. Triage with the eng team.
Open responsesNotify team
Promote new mobile app to passives
High
34 passives asked about mobile access — share the launch update to convert them.
Draft email
Follow up with promoters for case studies
Informational
12 promoters left glowing comments — request a quote you can use on the site.
View promoters
Word Cloud
Notable responses
What stood out?
One thing to improve
helpfuleasycheckoutfastintuitivesupportmobilereliablepricingsimplepowerfulmodernslowonboardingconfusingglitchy
Sample responses
"Genuinely the easiest survey tool we have used — set up our quarterly NPS in under ten minutes."
"Checkout felt a little slow on mobile, but the support team responded the same day."
"Loved how intuitive the builder is. Our team has stopped emailing us forms in Word."

Hero composition (stacked)

Form Wizard · AI
Your brief
Quarterly customer pulse — 6 questions, NPS, two open-text, anonymous.
Building your survey…
Preview
Customer pulse · Q2
How likely are you to recommend us?
Extremely likely
Somewhat likely
Not sure
Not likely
Continue →
Sentiment barometer
Sentiment barometer
NegativeNeutralPositive
Overall
Positive(0.54)
Positive
72
72%
Neutral
18
18%
Negative
10
10%