Run through this checklist:
- Is the form published? Drafts can't accept responses. Check the status pill in the form builder.
- Has the close date passed? Open Settings → check the close date. If it's in the past, respondents see a closed message.
- Are you sharing the right URL? Copy it again from the Share button to make sure.
- Is the link reaching the right people? Test it yourself in an incognito window.
- Are responses being blocked by required fields? A required question with no valid answer prevents submission. Check Preview to see if there's a question respondents might be skipping.
- Have you hit your plan's response limit? Free plan has a monthly cap — check Settings → Plan.
Still stuck? Contact support and we'll dig in.