Sentiment
Every completed response is automatically analysed and classified as positive, neutral or negative, with a score from -1 to +1.
The Sentiment barometer on the Overview tab shows the breakdown visually. Click any segment to drill down to the underlying responses.
Responses flagged as urgent (safety concerns, complaints, unresolved issues) appear as Suggested actions so they don't get missed.
Word clouds
For every long-text or short-text question, Form Wizard generates a word cloud showing the most common terms. Use the tab selector inside the widget to jump between questions.
Common stop-words ("the", "and", "is") are filtered automatically.
When this runs
Sentiment is calculated in the background when responses come in. If you have older responses without sentiment, click Analyse on the sentiment widget to fill them in.